Monthly Archives:August 2014

How accurate are the speed and geofence alerts?

25 Aug , 2014,
admin
3 comments

The device reports its location every 1, 2, or 5 minutes while in motion. The reported speed is the speed when the location is taken so you will receive a speed alert if your driver is speeding at the instant of the location. The smaller the location interval the smaller the interval your driver can speed without detection. Similarly, with geofence alerts, the entry or exit of a geofence is determined when a location is taken. The smaller the time interval between locations means the sooner you will know when a driver has entered or exited a geofence.

If I want to activate my Tracker myself, do I have to call you?

23 Aug , 2014,
admin
one comments

No, We OPAL Solutions allows you to have complete freedom. If your Tracking device has been activated already and you will be able to log into your account and control the activity of the device from the “Command” button on the Panel. Some of our devices can be switched on and off manually.

When I receive my GPS Tracker will it be ready to go?

Aug , 2014,
admin
4 comments

All Tracking devices need to be charged up before they will work. We try to have a number of GPS Trackers on charge so that when an order is received we can send the Trackers out ready to go as soon as it is received as long as position and command credits have been ordered at the same time. In fact, more often than not, you will be able to “Track” your vehicle from us on its way to you via a Tracking Panel.

How will GPS Tracking deal with lost locations when the Tracking device loses its location fix?

21 Aug , 2014,
admin
one comments

When using active/regular GPS Tracking, the operator is able to determine the chain of events before the device has lost its GPS location fix and therefore identify WHEN and WHERE the device was just prior to the device being ‘lost’. The operator can also identify WHEN and WHERE the device was after the device reports in its location and thus work out that the device was still in the surrounding area.

Further complementary services like Mobile Location Services (triangulation) is also possible to confirm that the device is in the general area.

How does a OPAL Solutions Vehicle Tracking system work?

Aug , 2014,
admin
No Comments

A GPS antenna is tethered to a OPAL Solutions unit with a lead wire. The unit is then attached to the object to be tracked. Using the antenna, OPAL Solutions software then transmits the trilateral location data from the satellites to the unit through various wireless networks (including satellite wireless). The unit does some processing of events and speeds. Additionally, the GPS vehicle tracking unit has a wireless modem inside, similar to those found in cell phones. The GPS data is sent directly from the vehicle’s unit to OPAL solution’s servers, where the information is processed, enabling customers to locate associated vehicles and assets in real-time. All data is protected, as well, available by secure login only to the respective customer.

What is the difference between GPS and satellite communications?

20 Aug , 2014,
admin
2 comments

GPS (Global Positioning System) satellites should not be confused with communication satellites used for wireless communications. They are two completely separate satellite networks and applications. All of our systems use GPS satellites for location purposes, and then use various wireless networks (including satellite wireless) to communicate the location data in real-time.

Is your OPAL Solutions System Easy to Install?

Aug , 2014,
admin
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OPAL Solution installation is not complicated. OPAL Solutions systems are typically very simple to install. 90% of our customers install the systems themselves. Simply hook up a ground and power wire, mount the GPS antenna, and the system is ready to go. However, OPAL Solution operates a network of installation specialists that customer need a professional installation.

Is the tracking system real-time (live)?

18 Aug , 2014,
admin
No Comments

Yes. Equipment transmits the vehicle’s events (with location) the moment they occur, which you can see on our vehicle tracking web site within seconds of them occurring. Equipment transmits its location automatically between every 5 seconds and 2 minutes. Equipment transmits many events the moment they occur unless it is outside cellular coverage. Equipment will store events while it is outside cellular coverage and eventually transmit those events upon returning to cellular coverage.

How does the GPS information in my vehicle get to my computer?

Aug , 2014,
admin
2 comments

Equipment transmits data (speed, location, heading, etc.) over cellular networks to our data centre, where it is decoded. Vehicle owners sign in to their account on a computer or smart phone by entering their username and password. When vehicle owners are “signed-in”, their vehicles’ location and other details are displayed on a Map or Reports.

Do I need to be outside to use GPS?

16 Aug , 2014,
admin
3 comments

Yes, GPS is operating based on signals transmitted from satellites. These signals do not penetrate solid objects and thus clear visibility to the sky is needed. It is however possible to get a position if room has e.g. large windows or a non-metal roof. Once the initial position has been calculated by the receiver the position is easier to maintain also inside such buildings.