You might be asking yourself what the benefits of GPS tracking systems are for you as a business owner as well as the obvious advantages for your dispatching or fleet management staff. What you should know is that the implementation of a GPS tracking system has a variety of features that have a positive effect on many other departments and divisions.
Any business that has a fleet of vehicles, farm, shipping, limousines, taxis, or construction equipment would benefit from the installation of GPS tracking devices. Not only are they extremely useful for vehicle tracking, they can be used as a people locator. GPS uses a network of 24 satellites in staggered orbits around the Earth. At any time, from any location on the planet, three of these satellites are “visible” — capable of receiving and sending signals. This means tracking devices can by used at any moment in time for vehicle tracking or as a people locator to track staff.
Once the unit is installed, it will communicate with the 4 satellites and transmit the following information: latitude, longitude, altitude and time. The location data is transmitted via cellular modem to the OPAL Solutions database where it is translated and placed on a “Google” street map to be viewed by you in your account. The process repeats as the receiver moves and the unit constantly updates the information. If there is a vehicle tracking unit in a fleet of taxicabs, for example, the central dispatcher can monitor each vehicle’s location, stop time, route taken and speed. An even more critical application would be to have these GPS units installed in a fleet of ambulances or police patrol cars.
Another extremely important application for GPS involves tracking stolen vehicles. With tracking devices installed, vehicles can be rapidly located and recovered, often within minutes of the theft. GPS vehicle tracking devices can also be found on boats, planes, movie-making gear and laptop computers. GPS technology has unlimited benefits and uses. No matter how small or large, a company only stands to profit by using the type of technology that GPS tracking.
> Accounting – Your accounting department will benefit from the use of reports generated from your OPAL Solutions website, not to mention the huge plus of cutting back on fuel consumption and overtime. Even the vehicles benefit from lower mileage and increased data on required maintenance.
> Customer Service – The use of the OPAL Solutions GPS tracking system will make the jobs of your customer service staff easier and more streamlined. Your customers will benefit from increased accuracy, faster status reporting, detailed billing information, and fewer delays in arrival time. These are just a few of the ways your customers and your employees will enjoy GPS tracking.
> Dispatch – The OPAL Solutions GPS tracking system will make it possible for dispatchers to send drivers to an increased number of jobs without the cost of hiring more drivers or purchasing more vehicles. Routing becomes easier and clearer resulting in increased accuracy, lower fuel consumption, less wear and tear on your vehicles, and so much more. The advantages to your dispatchers are valuable and immediate.
> Drivers/Account Receivables – Your drivers can supplement their work orders by verifying their time spent at appointments and job sites. This offers them a reliable way to track their progress and protects them (and you!) against customer complaints and billing disputes. A GPS tracking system will provide all the details necessary to show time of arrival, time spent at a site, and more!
> Sales Department – Clearer routing will promote the idea of increased sales by making it to more appointments throughout the course of a work day, increasing their volume and your bottom line. You will become knowledgeable in demonstrating ways that clients benefit, and your sales staff and their productivity can be monitored by your GPS tracking system.
> Upper Management – Increased efficiency saves time and money, which results in a larger return on your investment. Your customers will benefit from up to the minute information. These improve the image of your company and increase your customer base, too!
To learn more about the OPAL Solutions GPS tracking system that will fit the goals and requirements of your business, contact OPAL Solutions and speak to one of our knowledgeable sales staff today! We can help you get started tracking your fleet and saving money today.